Background
Interscope Manufacturing Inc. is a mid-sized business managing over 20,000 unique SKUs in their inventory. They faced significant challenges with order errors, inventory mismanagement, and delays in processing due to outdated manual systems. Their inefficiencies were costing them time, money, and customer satisfaction.
Challenges
1. Order Errors: Mistakes in picking and packing orders caused high return rates and customer complaints.
2. Inefficient Workflows: Manual inventory tracking and order processing slowed operations.
3. Lack of Visibility: Managers had no centralized way to track team productivity or view inventory history.
4. Scaling Issues: They struggled to integrate new tools to support their growing business.
How KiipList Helped
1. All-synced Inventory Management
– KiipList introduced features for automatic inventory tracking, which could analyzed inventory patterns, reduced stock discrepancies, and provided real-time updates.
– Result: Order accuracy improved by 30%, reducing customer complaints significantly.
2. Streamlined “Ready to Pull” Workflows
– KiipList’s pre-defined workflows replaced manual picking systems. Employees now received optimized picking routes and packing instructions.
– Result: The time spent processing orders dropped by 40%.
3. Team Productivity and Reporting
– With KiipList’s reporting features, managers could track employee performance and adjust workflows accordingly.
– Result: Productivity increased by 25%, and errors decreased by 15% within the first month.
4. Integration with GoShippo
– Interscope Manufacturing Inc. integrated KiipList with GoShippo to streamline shipping processes. Shipping quotes and labels were generated directly in the system.
– Result: Shipping time was cut by 25%, and customers received packages faster.
5. Reliable Data and Security
– KiipList’s AWS-backed infrastructure provided Interscope Manufacturing Inc. with secure and redundant backups, ensuring no data was lost.
– Result: Peace of mind for the business, with no interruptions due to technical issues.
Outcome
Within six months of using KiipList:
– Order Accuracy: Increased from 85% to 99%.
– Processing Time: Reduced by 40%, improving delivery times.
– Customer Satisfaction: Improved by 30%, as measured by positive feedback and repeat orders.
– Cost Savings: Interscope Manufacturing Inc. saved approximately $50,000 annually by reducing errors and streamlining workflows.
Conclusion
KiipList helped Interscope Manufacturing Inc. transform their operations into a streamlined, error-free, and efficient system. By leveraging KiipList’s innovative features, Interscope positioned itself as a trusted supplier for the equipment parts in the industry while boosting their bottom line.
This scenario shows how KiipList can solve real-world challenges, making it the go-to solution for inventory and order management. To learn more about KiipList and try it for free, for a lifetime, visit here.
